The Five Behaviors of a Cohesive Team™ is the result of the partnership between Wiley Workplace Learning Solutions and best-selling author Patrick Lencioni. Together we have created a team development program with a simple goal—to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability, and Results.
Everything DISC is a Wiley Brand . It is an assessment tool that helps you build more effective working relationships based on an understanding of different behavioral styles. It incorporates assessements focused on workplace, sales and management applications.
Profiles International is a top ranked global assessment company that, for the past 24 years, has served over 40,000 organizations across 120 countries in 30 different languages. The Delfi Group has been an authorized Strategic Business Partner with Profiles International in North America for almost 20 years.
The Achievement Centre, based in London Ontario, has 30 years of experience in developing high impact and results-focused professional development programs for global clients. These programs are built around the best principles of adult learning, are delivered in a paced-learning methodology and are modularized for easy client customization. The Delfi Group has held a product licensing agreement with The Achievement Centre for almost 20 years.
Service Quality Institute (SQI) Customer Service training builds individual employee awareness and helps shift attitudes to build a customer service culture within the team and entire organization. The Delfi Group is a licensed representative of SQI in Canada.
Pit-Stop® is an Employee Engagement Process, where Pit-Stop® stands for problem finding, structuring and solving in teams. It has been successfully implemented in both manufacturing and non-manufacturing workplaces in Europe and In North America. Consistent with the Delfi practice of knowledge transfer to our clients, Pit-Stop® is a train-the-trainer based process. The Delfi Group is proud to be a Canadian representative for this technology and product.
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